Privacy Policy
How ralunthivoqa protects and manages your personal information
Information We Collect
Personal Information
When you interact with ralunthivoqa's financial platform, we collect various types of personal information to provide you with our business growth services. This includes your name, email address, phone number, and business details you provide during registration or when contacting us through our website.
We also collect financial information relevant to our services, including business revenue data, industry classifications, and growth objectives you share with us during consultations or program applications.
Usage Data
Our systems automatically collect information about how you use our website and platform. This includes your IP address, browser type, pages visited, time spent on different sections, and the referring website that brought you to ralunthivoqa.com.
Communication Records
When you contact us via phone, email, or our online forms, we maintain records of these communications to provide better service and follow up on your inquiries. This helps us track your journey through our learning programs and business growth services.
How We Use Your Information
- Provide personalized business growth recommendations based on your industry and current situation
- Communicate about our learning programs, workshops, and upcoming educational events
- Process applications for our business development courses and coaching sessions
- Send relevant financial education resources and market insights
- Improve our platform functionality and user experience
- Comply with Australian financial services regulations and reporting requirements
- Protect against fraudulent activities and maintain platform security
Important: We never sell your personal information to third parties. Any sharing of data is limited to essential service providers who help us deliver our educational programs and platform functionality.
Data Storage and Security
ralunthivoqa takes data security seriously and implements multiple layers of protection for your personal information. We use industry-standard encryption for data transmission and storage, ensuring your details remain secure throughout our systems.
Australian Data Storage
Your personal information is primarily stored on secure servers located within Australia, ensuring compliance with local privacy laws. When we work with international service providers for specific platform functions, we ensure they meet Australian privacy standards through appropriate contractual arrangements.
Access Controls
Access to your personal information is strictly limited to ralunthivoqa team members who need this information to provide services to you. Our staff receive regular training on privacy requirements and data handling procedures.
Your Privacy Rights Under Australian Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information held by ralunthivoqa. We respect these rights and have established clear procedures for you to exercise them.
- Request access to the personal information we hold about you
- Seek correction of inaccurate or outdated information
- Request deletion of your personal information in certain circumstances
- Withdraw consent for marketing communications at any time
- Lodge a complaint about our privacy practices
- Request details about how we've shared your information with third parties
Making a Privacy Request
To exercise any of these rights, contact our privacy officer using the details provided below. We aim to respond to all privacy requests within 30 days. For complex requests requiring extensive searches, we may need additional time and will keep you informed of our progress.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content. These small data files help us remember your preferences and provide more relevant information about our business growth programs.
Types of Cookies We Use
Essential cookies ensure basic website functionality, while analytics cookies help us understand which content sections are most valuable to our visitors. We also use preference cookies to remember your choices about communication preferences and program interests.
Most web browsers allow you to control cookie settings through their preferences menu. However, disabling certain cookies may limit your ability to use some features of our platform effectively.
Information Sharing and Disclosure
ralunthivoqa maintains strict policies about sharing your personal information. We only disclose your details to third parties in specific, limited circumstances that directly support our ability to provide you with business growth services.
- Service providers who help deliver our educational programs and platform functionality
- Payment processors for handling course fees and program payments
- Professional advisors including lawyers and accountants when legally required
- Government agencies when legally obligated under Australian law
- Business partners only with your explicit consent for specific collaborative programs
All third parties who receive your information are contractually bound to protect it according to Australian privacy standards and use it only for the specific purposes we've authorized.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and relevant legal obligations.
Retention Periods
Basic contact information is retained while you remain engaged with our services and for two years after your last interaction with ralunthivoqa. Financial information and program participation records are kept for seven years to comply with Australian business record requirements.
Marketing communication preferences are maintained until you request removal or update your preferences. Website usage data is typically anonymized after 12 months and used only for statistical analysis.
Secure Deletion
When information is no longer required, we use secure deletion methods to ensure it cannot be recovered. This includes both digital records and any physical documents containing your personal information.
Updates to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data handling practices. Changes reflect evolving business needs, technological updates, or modifications to Australian privacy legislation.
When we make material changes to this policy, we'll notify you through email if you're subscribed to our communications, or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Previous versions of our privacy policy are archived and available upon request. This helps maintain transparency about how our privacy practices have evolved over time.
Privacy Contact Information
ralunthivoqa Privacy Officer
106 Market St, Wollongong NSW 2500, Australia
Phone: +61417625915
Email: info@ralunthivoqa.com
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy is effective as of January 15, 2025, and replaces all previous versions.